Visit from Techcomp Service Engineers

Two service engineers from Techcomp have spent the last two weeks in training at our Crewe headquarters.

Yuchen Han and Wei Sun, both based in China, spent the fortnight learning from Henry Cooke and our engineering team how to install, service and troubleshoot the Sercon suite of instruments.

Our UK and European based engineering team supports Sercon installations around the world with a mixture of remote and onsite service and maintenance support, as well as installations. You can see our global installation base here.

Sercon Instruments was acquired by Techcomp earlier this year, and this month’s training is the first step in enabling Techcomp engineers to undertake independent installations and services across the Chinese market in support of our in-house team.

Operations Manager Simon Moseley commented: “Our links to Techcomp will inevitably lead to more instruments selling into China, so it makes perfect sense to ensure their teams can provide the on-site support required for installation and maintenance in that territory.” He continued: “The whole team enjoyed looking after the engineers throughout their visit and we look forward to working more closely with our Techcomp colleagues.”

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